Accessibility Statement
Last Updated: May 5, 2025
Our Commitment to Accessibility
Octopus Genie is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
The Octopus Genie website and applications strive to conform to WCAG 2.1 Level AA standards. We are working to achieve and maintain our goal of Level AA accessibility, but we realize that not all areas of our website may be fully accessible at this time.
Accessibility Features
We have implemented the following accessibility features across our digital platforms:
- Semantic HTML structure with appropriate headings and landmarks
- Keyboard navigation support for all interactive elements
- Sufficient color contrast ratios between text and background
- Text alternatives for non-text content
- Resizable text without loss of functionality
- Clear focus indicators for keyboard navigation
- ARIA attributes where appropriate to enhance screen reader compatibility
- Responsive design that adapts to different screen sizes and orientations
- Form labels and error messages that are programmatically associated with their controls
Compatibility with Browsers and Assistive Technology
We aim to support the widest array of browsers and assistive technologies as possible, including:
- Recent versions of major browsers such as Chrome, Firefox, Safari, and Edge
- Screen readers including JAWS, NVDA, VoiceOver, and TalkBack
- Zoom and magnification tools
- Speech recognition software
- Keyboard-only navigation
Known Limitations
Despite our efforts to ensure accessibility, there may be some limitations:
- Some older PDF documents may not be fully accessible
- Some third-party content or applications that we link to may not be fully accessible
- Some interactive maps or complex data visualizations may have limited accessibility
We are actively working to address these issues and improve the accessibility of our content.
Feedback and Assistance
We welcome your feedback on the accessibility of the Octopus Genie website and applications. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
- Phone: (833) 737-2224
- Email: info@octopusgenie.com
We try to respond to feedback within 2 business days.
Assessment and Compliance
Our website's accessibility is evaluated in the following ways:
- Self-evaluation using automated testing tools
- External audits by accessibility experts
- User testing with assistive technologies
- Regular reviews as part of our development process
Additional Resources
For more information about web accessibility, please visit these resources:
- Web Content Accessibility Guidelines (WCAG)
- W3C Web Accessibility Initiative (WAI)
- Americans with Disabilities Act (ADA)
Continuous Improvement
Octopus Genie is committed to ongoing accessibility improvements. We regularly review our website and applications to identify and address accessibility issues, implement best practices, and stay current with evolving accessibility standards and technologies.
Our development team receives training on accessibility principles and techniques to ensure that accessibility considerations are integrated into our design and development processes.
If you have any questions or concerns about our accessibility statement or the accessibility of our website, please contact us:
Octopus Genie
Phone: (833) 737-2224
Email: info@octopusgenie.com
Address: 123 Delivery Lane, Suite 500, San Francisco, CA 94107